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How This Works

Make Your Hold Request

Make Your Hold Request

Getting started with Holding Box is easy and tailored to your needs. Here's how it works:

  1. Shop Your Favorites Browse your favorite stores and local businesses, from well-known brands like Nike and Old Navy to charming small boutiques and even your friends' businesses.

  2. Pick Your Must-Have Items Choose the products you love—whether it’s trendy clothing, stylish footwear, handy kitchen appliances, fun toys, or anything else that catches your eye.

  3. Request Your Hold Need extra time to pay? No problem! Simply fill out the form below to place your hold request. We’re here to make it stress-free and convenient.


Need Assistance?

  • For a detailed step-by-step guide, watch the video below.

  • Prefer email? Our email is customerserivce@theholdingbox.com.

Have questions? Our friendly team is ready to assist you at any step of the way. Don’t hesitate to reach out!


Customer Feedback

We love our customers. We strive for excellence each and every time we interact with you whether it's by phone, chat or email. We want to know that we've exceeded your expectations at the end of each of those interactions because we won't have it any other way. We appreciate your feedback.

Feedback

Shop Online

Using Holding Box is simple! First, shop online at your favorite stores and find the items you want us to hold. We can only purchase items that are available for sale online.

Start a live chat

Once you've found what you want, start a live chat with one of our representatives. Upload screenshots or photos of the items, and important details.

Pay your hold fee

Next, you'll sign a quick payment agreement and pay a 20% hold fee. Once that’s done, we’ll begin purchasing your items and placing them on hold just for you. When your final payment is complete, we’ll ship everything right to your door!